Who We Are

Established in 2001, the fledgling company was a very early adopter of the UK Office of Government and Commerce (OGC) Gateway assurance framework, which had not been readily adopted across Australia or New Zealand at this time. With only three consultants, PM Solutions delivered Australia’s first OGC Gateway aligned assurance reviews to the Queensland Government and the Brisbane City Council.

The company expands its boutique service offerings being ‘not just assurance’ and to includes specialised consulting services to government and non-government organisations in Australia, including program and project management, independent PPM tool evaluations and PMO frameworks, successfully servicing clients across Australia and establishing offices in Brisbane, Sydney and the Gold Coast, with a consulting team of 18 leading professionals.

In 2008, PM Solutions established its First Nations Peoples Cultural Respect and Awareness Policy and program, as a mandatory requirement for all PM Solutions employees and consultants, as well as all externally utilised subcontractors. Meaning that, all staff undertake cultural awareness knowledge transfer and be familiar with the PM Solutions policy. The policy aims to increase our contractors, sub-contractors and consultant’s awareness of Aboriginal and Torres Strait Islander peoples’ culture, history, beliefs, social issues and the ongoing challenges they face.

2010, PM Solutions became one of the first Axelos Consulting Partners (‘ACP’), accredited and licensed to deliver consulting services aligned to global best practices for portfolio, program and project (3P) management, agile project management, 3P management offices, agile transformation and portfolio maturity assessment.

PM Solutions was engaged to deliver key elements of the RailCorp transformation and reform program, leading the reform of Customer Service and Operations and the Safety, Environment, Quality and Risk divisions, including the successful outsourcing of investigations and drug testing operations.

On the back of a successful engagement with with the newly established Sydney Trains, PM Solutions was engaged to realign and enable the establishment of NSW Trainlink, across governance, capital works and facilities, training and crewing requirements, industrial relations requirements, HR and operational delivery elements. This once in a generation opportunity was successfully delivered and operationalised across intercity and regional NSW.

PM Solutions becomes a 100% paperless organisation and begins Australia’s first ‘virtual’ assurance reviews.

The company develops and release the ‘Rapid and Active’ agile delivery method, specifically designed for critical government project establishment, delivery and assurance. The company invests in Global Digital Assurance Pty Ltd and takes an appointed board member position.

The company is heavily sought after for ‘virtual’ assurance services techniques, on the back of the global health pandemic. PM Solutions become is appointed portfolio, program and project management maturity partners for Sydney Metro, leading on from the world’s largest and most complex P3M3 maturity assessment. The PM Solutions team is expanded to 19 consultants.

PM Solutions introduces its Lessons to Emulate reporting services, based on (and supported by) the McKinsey & Company 5C’s and Loane’s Benchmarking models. PM Solutions extends its commitment to Axelos and in a joint venture produces 2 x P3M3 case studies and 2 x outstanding white papers on 3PMO management and the adoption of P3O. In July 2021, PM Solutions will be one of the world’s first ‘elite” level Axelos Consulting Partners under the ACP scheme and will introduce ITIL Maturity Model assessment services (Australia and New Zealand’s first). In October 2021, PM Solutions were appointed assurance partners for the business critical and multi-year Australian Commonwealth Government “GovERP” program.

PM Solutions is appointed assurance partnering organisation to the multi-year QBuild Digital Transformation Program. PM Solutions becomes the first Best Practice Accredited Partner for Assurance Plus™, delivering best practice assurance across SAP® and ERP programs and project solutions implementations. PM Solutions is appointed assurance advisors to the critical Brisbane City Council ERP Digital Program. The company implemented the Customer Satisfaction Survey process, which delivers 360 degree customer driven feedback on PM Solutions best practice, consulting and assurance services. PM Solutions delivers Australia’s first P3M3 maturity assessment using the Axelos online assessment tool and reporting outputs.

PM Solutions receives 95% ‘exceeded expectations’ ratings from the independent Customer Satisfaction Survey results, conducted across 350 customers, programs and projects. PM Solutions exceeds AUD2 million in forward orders for assurance reviews across the calendar year. PM Solutions exceeds 350 assurance reviews in the 2022/23 financial year. PM Solutions has been appointed as the assurance partner to over 15 large-scale programs and projects across the Commonwealth, Queensland and NSW government departments and agencies.

In early 2024, PM Solutions officially added Business Case services to its suite of independent services after extensive services provided across sate governments in Australia. PM Solutions launched the ‘Women in Assurance Program’ with the support of two Australian state governments, which aims to boost the participation of women in the assurance professional, especially in leadership roles.